St Davids Practice

Feltham Centre for Health 3rd Floor The Centre Feltham Middlesex TW13 4GU

Tel: 0208 893 7448

Telephone: 0208 893 7448

Out of hours: NHS 111

NHS 111

Zero Tolerance

Friday, 4 June 2021

The last year and a half has been a pressing time for everyone.

We are all undergoing pressures that we may not have experienced prior to the pandemic.

In saying this, it is important to be aware that we have a zero tolerance policy. Any form of abuse towards our staff is not accepted, this includes, shouting, swearing and any other forms of threatening or aggressive behavior.

Whilst we understand these are very pressured times, at no point should staff receive abuse from patients, similarly we would not expect patients to be subject to these behaviors either.

For complaints and feedback procedures please see the feedback section.