As the Covid19 restrictions ease our appointment system will also change.
Currently, we have face to face appointments available for booking, you can do this by calling reception on 02088937448.
As we slowly open up our face to face appointments, it is important to note that we will continue to monitor the footfall within the practice and waiting room so that we are able keep up with ever changing adjustments being made in line with R-rates and new variants.
Inevitably, the face to face appointment are being booked fast, meaning there is likely a wait of a week (sometimes more) to see a GP face to face. However, in saying this, there are many way to contact your GP and be effectively treated.
- eConsults; can be accessed via this website, alternatively you can follow link sent via SMS by reception. The consultation forms only take a few minutes to complete and will be triaged (reviewed) by the GP within 48 hours. This most commonly incurs a phone call with the GP or alternatively if it is for administrative help, the admin team will endeavor to attend to your query with 72 hours.
- Push Dr; A video consultation with a GP, normally within 3 days. You can download the app on your smartphone, once signed up you can see the array of appointments available to have via Video consultation. This can be used for patients above 2 years, if under the age of 16 a parent must be present.
- SystmOnline: You can use this along side the NHS app to request prescriptions, see vaccination records (this includes the Covid vaccines) and see other various information on your records.
If you call to book an appointment, and you have any of the following symptoms:
- Persistent Cough
- Loss of sense of taste or smell etc.
you will be place on a telephone triage prior to any face to face appointments being made. This is to lower the risk of infection to both patients and staff members within the surgery.
If you have a face to face appointment but develop symptoms prior to the appointment you should NOT attend but simply call reception to rebook your appointment.
You are still expected to wear a face covering in the surgery at all times unless informed otherwise. This is especially important when coming in for a face to face appointment to see Nurses, Phlebotomy (bloods) or GP, due to the inability to socially distance during examinations.